Duno

Duno Legal

TERMS OF SERVICE

Duno Software (Pty) Ltd

1. Introduction

Welcome to Duno.

These Terms of Service ("Terms") govern your access to and use of the Duno platform ("Duno", "we", "us", or "our"), operated by Duno Software (Pty) Ltd, a company incorporated in the Republic of South Africa.

By accessing or using Duno, you agree to be bound by these Terms. If you do not agree, you may not use the platform.

2. Description of the Service

Duno is an educational game platform that allows users to create, publish, share, and play interactive games using user-generated content including text, images, GIFs, and external links.

Duno may be used in classrooms or for general educational and social purposes.

3. Eligibility

Duno is designed for teachers and educational facilitators. Students do not require individual accounts to use Duno in a classroom setting.

By creating an account, you represent that:

  • You are legally capable of entering into binding contracts.
  • All information you provide is accurate and complete.
  • You will comply with all applicable laws.

4. Account Registration

You are responsible for:

  • Maintaining the confidentiality of your account credentials.
  • All activity under your account.
  • Ensuring that your use complies with these Terms.

We may suspend or terminate accounts at our sole discretion.

5. Free Trial and Subscription

5.1 Free Trial

  • Duno offers a 7-day free trial of the Pro subscription.
  • No payment details are required to access the trial.
  • The trial runs its full 7-day duration.
  • The trial cannot be cancelled.
  • After the trial ends, your account reverts to the Basic plan unless you manually subscribe to Pro.

5.2 Pro Subscription

The Pro subscription:

  • Must be manually activated.
  • Automatically renews unless cancelled.
  • Grants access to private games and duplication protection features.

5.3 No Refund Policy

All subscription payments are non-refundable.

We do not provide refunds for:

  • Partial billing periods
  • Failure to cancel before renewal
  • Unused time
  • Accidental purchases

6. Plans and Game Visibility

6.1 Basic Plan

Basic users:

  • May only create public games.
  • Allow other users to duplicate and remix their public games.

6.2 Pro Plan

Pro users:

  • May create private games.
  • May disable duplication and remixing on public games.
  • Other users may still view, play, and save protected games to their own libraries.

7. User Content

7.1 Ownership

You retain ownership of all content you create and upload.

7.2 License to Duno

By uploading content, you grant Duno a worldwide, non-exclusive, royalty-free license to host, display, reproduce, modify for formatting purposes, and distribute your content while it remains hosted on the platform.

This license terminates when your content is deleted, except for:

  • Backup systems
  • Legal compliance retention
  • Copies made by other users prior to deletion

7.3 Public Games and Duplication

If you create a public game:

  • Other users may duplicate and remix it unless you are a Pro subscriber and have enabled duplication protection.
  • Copies created by other users become independent works under those users' accounts.
  • Deleting your original game does not delete copies made by others.

7.4 Account Deletion

If you delete your account:

  • Your original games are deleted.
  • Your private games are deleted.
  • Your public originals are deleted.
  • Copies and remixes created by other users remain on the platform.

8. Prohibited Content

You may not upload, post, link to, or distribute content that:

  • Is pornographic or sexually explicit
  • Contains hate speech or discriminatory content
  • Promotes violence
  • Contains political propaganda
  • Infringes copyright or intellectual property rights
  • Includes AI-generated copyrighted characters
  • Contains personal data of minors
  • Violates any applicable law

You are solely responsible for all content you upload.

Duno does not pre-screen content and does not accept responsibility for user-generated content.

9. Content Moderation

Duno:

  • Is not obligated to monitor user content.
  • May remove or restrict content at its sole discretion.
  • May suspend or permanently ban repeat infringers.

10. Copyright Complaints

If you believe your copyrighted work has been used improperly, contact:

hello@duno.com

Your complaint must include:

  • Identification of the copyrighted work
  • Identification of the infringing material
  • Your contact details
  • A statement that you believe in good faith the use is unauthorized

We may remove content and terminate repeat infringers.

11. Indemnification

You agree to indemnify and hold harmless Duno Software (Pty) Ltd, its directors, employees, and affiliates from any claims, damages, losses, liabilities, costs, and legal fees arising from:

  • Your uploaded content
  • Your violation of these Terms
  • Your infringement of intellectual property rights
  • Your misuse of the platform

12. Disclaimer of Warranties

Duno is provided "as is" and "as available."

We do not guarantee:

  • Educational outcomes
  • Continuous availability
  • Error-free performance
  • That content uploaded by users is lawful or appropriate

13. Limitation of Liability

To the maximum extent permitted by law:

  • Duno is not liable for indirect, incidental, special, or consequential damages.
  • Duno is not liable for user-generated content.
  • Duno's total liability is limited to the amount paid by you in the 12 months preceding the claim.

Nothing in these Terms excludes liability that cannot legally be excluded under South African law.

14. Data Retention

We may retain certain information for up to 5 years for:

  • Legal compliance
  • Accounting
  • Fraud prevention
  • Dispute resolution

Deleted content may remain temporarily in backups.

15. Termination

We may suspend or terminate accounts at our sole discretion for:

  • Violation of these Terms
  • Prohibited content
  • Legal risk
  • Abuse of the platform

16. Governing Law

These Terms are governed by the laws of the Republic of South Africa.

Any disputes shall be subject to the jurisdiction of the South African courts.

17. Changes to Terms

We may update these Terms at any time. Continued use of Duno constitutes acceptance of the updated Terms.

18. Contact

For questions regarding these Terms, contact:

Duno Software (Pty) Ltd

Email: hello@duno.com